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Concept refinement

Gathers critical customer feedback on new digital and physical shopping experiences to assess viability and define requirements.

Who it’s for

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How it works

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Why it is different

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How it drives growth

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THE DETAILS

Typical time to results:

Quick wins:

Scope:
Selected Work

Accelerating the innovation process with AI

Product Roadmap

Total retail transformation

Strategy

Marketplace innovation

Strategy

Rethinking a product for a smaller audience

Strategy

Increasing selling effectiveness with AI

User Research

Clarifying the next big opportunity

Strategy

Launching a community for runners

Service Design

Using personalization to drive customer loyalty

Experience Design

Making life insurance decisions simple

Strategy

Designing an omnichannel registry experience

Experience Design
Contact

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Get in Touch
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Rachel Cutler Design